Questions
Got Questions?
Whether you're wondering about sizing, shipping, returns, or our exclusive VIP Club, our FAQ section is here to help.
Have More Questions? Contact Us
General Questions
Do you ship internationally?
What is your return/exchange policy?
How do pre-orders work?
Can I modify my order after purchasing?
Product Care & Sizing
How do I care for my dress?
Do you offer inclusive sizing?
What if my dress gets damaged?
Shipping & Fulfillment
When will my order ship?
Can I track my order?
Do you offer gift cards?
Community & Social Media
How can I get featured on Chelsea Reece’s social media?
Do you host in-person events?
Sustainability & Ethical Practices
Are your dresses ethically made?
How do you reduce your environmental impact?
VIP Club
What are the benefits of joining the VIP Club?
Secure payments
We protect your data with 128-bit SSL encryption technology.
Elite Customer Care
Our team will resolve all questions and concerns within 48 hours.
Active Community
Share your experience online, or join us for
in-person meetups.
Charitable Giving
Our Caring Corner donates a portion of proceeds to select causes.