Policies & FAQ

POLICIES:

As a start-up company, every order is considered an investment towards building our brand. Because of this, there are no returns and no refunds however we do exchanges up to 14 days. 

Pre-orders will be collected and sent to the manufacturer to start the production of the dresses. Most of the time, do not have an in-house inventory on pre-order items.  Because of this, shipping (at this time), is a prolonged process. 

FAQ:

Will you sell this pattern?

This dress pattern is my baby and my business. I am not currently planning on selling rights to the pattern or making it easy for someone to make a cheap knock off. I am thankful you love my design, but I hope you can understand what I'm trying to build with it.

Do you ship internationally? 

Yes! We ship international however there are no exchanges, no returns, and no refunds on international orders. 

What is your exchange/return policy? 

14 days for exchanges. All pre-orders will be shipped two weeks prior to general sale to allow pre-orders to exchange from our general inventory. Full Transparency: The pre-orders fund our start-up costs. With that being said, we will only be offering exchanges -- no refunds. In the future, we will review this policy. 

Click here to start a return.

Can I change my address or my size before shipping? 

Absolutely. 

Who is emailing me? 

A member from our Customer Experience Team! Our Customer Experience team is a small two woman team, Amanda and Mallory. 

Do you have social media? 

Yes we do! Follow us on Instagram and tag us in pictures/videos of you looking gorgeous.