FAQ elem

Questions

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Got Questions?

Whether you're wondering about sizing, shipping, returns, or our exclusive VIP Club, our FAQ section is here to help.

Have More Questions? Contact Us

General Questions

Do you ship internationally?

What is your return/exchange policy?

How do pre-orders work?

Can I modify my order after purchasing?

Product Care & Sizing

How do I care for my dress?

Do you offer inclusive sizing?

What if my dress gets damaged?

Shipping & Fulfillment

When will my order ship?

Can I track my order?

Do you offer gift cards?

Community & Social Media

How can I get featured on Chelsea Reece’s social media?

Do you host in-person events?

Sustainability & Ethical Practices

Are your dresses ethically made?

How do you reduce your environmental impact?

VIP Club

What are the benefits of joining the VIP Club?

Secure payments

We protect your data with 128-bit SSL encryption technology.

Elite Customer Care

Our team will resolve all questions and concerns within 48 hours.

Active Community

Share your experience online, or join us for
in-person meetups.

Charitable Giving

Our Caring Corner donates a portion of proceeds to select causes.