International Orders
International Orders
At Chelsea Reece, we are proud to ship our elegant, timeless dresses to customers around the world. Below, you'll find key information about import duties, taxes, shipping policies, and international returns to ensure a smooth shopping experience.To check if your country is eligible for shipment, please go check Where We Ship.
Import Duties & Taxes: What You Need to Know
International orders may be subject to import duties and taxes, which are set by your country’s customs office. These fees are:
- Not included in your order total and must be paid by the recipient.
- Determined by your local government, not by Chelsea Reece.
- Required for customs clearance, and non-payment may result in delays or confiscation.
Tip: Check your country’s customs website for duty & tax calculators.
International Shipping
- Shipping Times: International delivery varies by location. Most orders arrive within 7–21 business days.
- Combined Shipping: If you order multiple items, we ship them together to help reduce import fees.
- Tracking Information: Once shipped, you will receive a tracking link via email.
International Returns
Due to customs regulations, duties, and currency conversions, we are unable to accept returns or exchanges on international orders. Please ensure you review sizing and details before placing your order. If your order arrives damaged or incorrect, contact us within 48 hours at crew@chelseareece.com, and we’ll work to find a solution.
Need Help?
We are happy to assist you! For questions about duties, shipping, or order tracking, contact our world-class Customer Experience Team at crew@chelseareece.com.
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