When will mystery grab bags be released? How long will they be available?
- Mystery Dress bags will be available starting Friday, November 28th, 2025 at 12 am MST. Promotion ends on Sunday, November 30th, 2025 at 11:59 pm MST. Quantities and availability are while supplies last, so we recommend to snag what you want!
What sizes are available?
- All sizes are available upon launch. Until supplies last.
Is there a limit to how many mystery bags I can order?
- One mystery bag per dress, per order.
What is the policy on returns or exchanges for mystery bags
- All sales are FINAL on mystery bag items. No returns or exchanges will be accepted.
- The regular dress will still be eligible for returns for store credit/exchanges
- We cannot exchange or alter an order once it has been placed.
- Please email our dedicated Customer Care team at crew@chelseareece.com if you have any questions about your order.
- Please be advised that it may take longer than normal to get a response due to the high volume of mystery bag questions.
When will my order(s) ship?
- Due to the high volume of orders for mystery bags, products ordered in mystery bags will leave our fulfillment center within 5-10 business days.
